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Sales tool specialist (German)
A global technology company is seeking innovative professionals to join their team. This company provides cutting-edge imaging solutions and technologies to businesses worldwide, with a strong focus on sustainability and reducing the environmental impact of their products. If you are passionate about making a positive impact in the world and contributing to the development of sustainable solutions, this is the opportunity for you. Join a dynamic team and drive the mission of delivering innovative and sustainable solutions to their customers.
Main responsibilities:
- Plan and deliver the initial and ongoing training for the sales teams
- Support users with “how to” questions and “it’s not working” issues
- Troubleshoot problems, diagnose issues, and identify bugs and defects
- Resolve system issues and provide initial response to the user or customer
- Participate and assist in activities to drive user adoption of D365
- Provide proactive communication to country management and sales teams about new D365 functionality, changes, and known issues
Required skills:
- Intermediate Excel skills required
- CRM system knowledge such as Microsoft D365 or Salesforce
- University degree in Business Administration or other relevant fields
- Excellent verbal and written English and German
- Experience in Sales Support, IT, Finance, or Sales
- Experience in communication and teamwork within a multicultural environment
- Be proactive in resolving issues and delivering business solutions
- Analytical skills to capture business requirements and deliver relevant reporting
- Able to communicate both verbally and in writing with international contacts, various departments (sales, IT especially) and external customers
Advantages:
- SAP experience is a preference
What our partner can offer to you:
- Cafeteria
- Multinational environment
- Trainings
- Interesting and challenging projects
- Home office opportunity (2 days per week)