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Czech-speaking Order Managment Specialist
Our company which is an innovative, leading European FMCG company, is looking for their next team member. If you would like to work in a quiet area with
home office opportunity and with attractive salary and cafeteria packages, send us your application.
home office opportunity and with attractive salary and cafeteria packages, send us your application.
Main responsibilities:
- Supports the sales manager and acts as a point of contact for customers so that customers are provided with appropriate services
- In collaboration with sales management, prepares the forecasts, analyses, and follows up through reports to customers and implementation of changes
- Prepares reports for customers and sales Manager about turnover, outstanding contracts, stock, contract agreements, invoices, etc. both internal and external
- Responds to requests from customers about volume, product, logistics, and QA information
- Provides information (by telephone among other ways) to customers about the company and products based on existing information booklets
- Monitors the order handling based on planning overviews, forwarding data, etc., flags up departures
Required skills:
- Higher education or University degree
- Fluent in English and close to native Czech (or Slovak) language knowledge
- 2-4 years experience in Customer Service or Supply Chain
- Experience in customer relations
- Great communication and problem-solving skills
- Ability to handle complexity
What our partner can offer to you:
- A supportive and stable environment
- Market leader company
- Development opportunities
- Cafeteria
- Complex responsibility