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French-Speaking Cash Collection Associate
Our partner is a leading global manufacturer of printers and related software solutions for customers. They are now looking for a French-speaking Cash Collector to join their service centre in Budapest, who will be responsible for analysing the financial situation of customers in the French-speaking area and for monitoring and securing incoming payments. Fluency in French is essential for this position, as you will need to be able to use it actively in live communication.
Main responsibilities:
- Proactively monitoring and collecting accounts receivable by contacting clients before due dates.
- Sending aging statements, invoice copies, and necessary documents to customers for payment processing.
- Communicating payment remittance details to Cash Application for proper payment application.
- Escalating payment delays through established processes and following the dunning process.
- Providing accurate information for forecasting and historical reports with root-cause analysis.
- Investigating and resolving issues efficiently.
- Coordinating with internal teams to resolve invoicing issues promptly.
- Clearing delinquent items, especially those aging over 90 - over 180 days.
- Providing accurate information to the Credit Management team for releasing orders from credit block.
- Verifying and correctly applying unapplied cash on accounts.
Required skills:
- 1-2 years of experience in Cash Collection, Accounts Receivable or related customer-facing roles
- Fluent in English AND French
- Proficiency in MS Office, specially in Excel
- Effective communication skills with the ability to engage with internal and external stakeholders
- Critical thinking skills to assess alternative solutions and approaches to problems
- Ability to quickly understand new concepts
- Collaborative team player
Advantages:
- Familiarity with SAP and Power BI is preferred
What our partner can offer to you:
- Leading technology manufacturing company background
- Cafeteria, health insurance
- 2 Home Office days a week
- Professionally strong working team
- Language courses, professional training
- Study support
- Booked parkin