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Telecommunications Service Architect (Budapest or Debrecen)
Our partner is one of the world’s leading communications services companies. Would you like to be part of a big international family? Do you dream of working with colleagues from all over the world at a British company? This company offers you a great opportunity if you speak Italian and English fluently. Do not hesitate to apply.
Main responsibilities:
- Translates customer requirements into end-to-end service solution architectures with a set of cost models
- Engagement and negotiation with internal and external service partners in the definition and delivery of a service architecture to meet the e2e service solution
- Attend sessions with the Customer to represent the company and its service capability to meet requirements, undertaking negotiation activities if necessary
- Produces complex service architectures and coordinates the production of all underpinning service artefacts, delivering them to account teams and customers for example in line with time and contract specifications
- Responsible for the Service Architecture, Design, and Transition
- Responsible for guiding Subject Matter Experts to ensure all service management activities are identified and addressed within the proposed service solution plans
- Liaise with the Technical Solutions Architect to ensure that the workstream solutions are addressed to meet Customer/Business requirements
- Provide consultancy, advice, and/or development of contract and Product schedules pertaining to the Service with Customers and/or Suppliers
Required skills:
- Min. 4 years of experience in a similar role
- Proven experience in service architecture/design for Product and non-standard/complex new business opportunities
- Detailed understanding of ITIL Service Management – with accreditation to ITIL Service Management V3
- Proven Service contract commercial/contractual development, negotiation, and/or management
- Understanding of Project Management Life cycle and environments to an intermediate level
- Budgetary Management experience of annual/operational budgets for the purposes of costing solutions
Advantages:
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What our partner can offer to you:
- Opportunity for professional development and participation in global projects
- Competitive package
- An innovative multinational environment where new ideas are always welcomed
- Home office
- Place of work in Budapest or Debrecen
- Multinational environment
- Stable compan