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Partnerünk a Jooble.

2021.03.03. 13:26:08 - Üzleti támogató központok - Budapest

Service Request Coordinator (German speaking)

Our partner is one of the world’s leading providers of communication services and solutions. By concentrating on new technologies, and innovation their goal is to create a better world with the power of communication. 


Main responsibilities:
  • Managing your daily work of requests and orders
  • Cooperating with team members in the everyday work
  • Working together with other teams to fulfill customer requirements
  • Providing regular updates to the customer via email and phone
  • Looking for new ways how to serve our customers the best
  • Maintaining active communication with suppliers
  • Active and proactive problem solving, identifying gaps and risks in the processes
  • Home office is available in this role depending on further agreement






Required skills:
  • Ability to meet the customers’ needs in line with the business requirements
  • Focusing on the objectives and the required outcomes of the processes while delivering a service
  • Working with a cooperative and positive attitude in a group setting to achieve common goals
  • Communicating effectively and efficiently while adapting to your audience and getting the message through as intended
  • Ability to comprehend and oversee various aspects of a problem or a situation
  • Taking the responsibility and taking care of the consequences of making a decision
Language skills:
  • English on a fluent level
  • German on a fluent level
  • Any European language on a conversational level is an advantage





Advantages:
  • Experience in process improvements is an advantage
  • Experience in project management is an advantage
  • ITIL Foundation is an advantage






What our partner can offer to you:
  • Home office
  • Multinational environment
  • Trainings