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SERVICE DESK AGENT WITH ENGLISH AND GERMAN OR FRENCH LANGUAGE

Would you like to work on complex and challenging tasks in an international environment? On behalf of our multinational partner we are looking for a SERVICE DESK AGENT with English and German or French language knowledge. Our partner is also known for its innovative technologies and proactive approach making them one of the market leaders. Besides operative tasks you will also have a career path opportunity and personal/professional development through trainings and career programs. Higher education is not required!

What the company offers you:

  • Multinational environment
  • Thousands of excellent trainings, opportunities to develop your career
  • High quality employee events
  • Competitive salary with high cafeteria, private health insurance

Responsibilities:

  • Providing high level of employee service
  • Troubleshooting end user issues
  • Providing IT support to the internal colleagues
  • Primary responsibility of user support
  • Respond to questions from all emails and callers
  • Creating reports and managing ticketing system
  • Coordinate the resolution end-to-end between customer, supplier and resolver teams

You are the perfect candidate, if you are:

 

  • Speaking fluent English and German or French
  • Open and proactive
  • Ready to learn new things
  • Ready to develop professionally
  • Willing to work in shifts