Pozíció kategóriák

Partnerünk a Jooble.

Service Desk Agent - Italian speaking

Our client is one of the world's leading IT professional services companies, transforming clients' business, operating and technology models for the digital era. They are an outstanding participant of the Hungarian Shared Service Center market since 2008 providing multilingual IT services.

Main responsibilities:
  • Troubleshooting end user issues
  • Providing IT support to clients
  • Primary responsibility of user support
  • Respond to questions from all emails and callers
  • Creating reports and managing ticketing system
  • Coordinate the resolution end-to-end between customer, supplier and resolver teams

Required skills:

Speaking fluent Italian and at least upper-intermediate English
At least 0,5 year of work experience in L1 Technical Support or Customer Service role
Open and proactive
Ready to learn new things

  • Full home office opportunity during this current coronavirus situation
  • Laptop and mobile provided for working from home
  • Online training during the probation period
  • Multinational environment
  • Thousands of excellent trainings, opportunities to develop your career
  • High quality employee events 
  • Competitive salary with high cafeteria, private health insurance

What our partner can offer to you:
Due to the COVID19 situation the company guarantees ONLINE interviewing procedure/offering/on-boarding/training/working to secure their employees.