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Partnerünk a Jooble.

Serbian or Croatian speaking Customer Service Representative

On behalf of our European market leader Client, we are searching for a Customer Service Representative with good command of English and fluent Serbian or Croatian language skills to a multicultural team in a comfortable office environment.

Main responsibilities:
  • communication with external clients via phone and e-mail
  • order entry and follow-up
  • administration of orders
  • supervision of the monthly billing cycle
  • handling incoming client claims and feedback

Required skills:
  • fluent in Serbian or Croatian
  • good command of English
  • advanced knowledge of Microsoft Excel
  • good problem-solving skills
  • work experience at a multinational company is an advantage
  • work experience in logistics/freight forwarding is an advantage