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Partnerünk a Jooble.

Retail Support Representative – Dutch speaking

 Our Client is one of the world's leading integrated oil and gas companies. At the moment, they are looking for a Dutch speaking Retail Support Representative. Fresh grads are also welcomed!


Main responsibilities:
  • be the first point of contact for both new and existing customers and stakeholders
  • answer telephone and/or any written form of enquiries 
  • take ownership of customer queries and requests from receipt to completion, recording progress of these on a regular basis
  • ensure timely and accurate data entry, storage, retrieval, maintenance and updates while maintaining data security
  • carry out retail-specific financial tasks, pricing and reporting activities on a regular basis
  • support and maintain databases and contract management tools end-to-end
  • provide accurate information to both business customers and support teams through the correct use of all information technology systems





Required skills:
  • fluency in Dutch and English language knowledge
  • customer-oriented approach
  • flexible, motivated personality






Advantages:
  • any relevant experience in the field of Customer Service or in SSC environment is an advantage





What our partner can offer to you:
  • based on team agreement, you can work from home: up to 2 days/week 
  • possibility to join their social communities and networks
  • chill-out and collaboration spaces in a modern office environment
  • learning opportunities, language courses and other development opportunities to shape and advance your career path
  • different bonus opportunities based on performance, wide range of cafeteria elements
  • life & health insurance, medical care package
  • company laptop
  • phone for private usage