Pozíció kategóriák

Partnerünk a Jooble.



Our partner delivers processes for partners in finance, accounting, HR operations, customer service and procurement and more in over 70 countries.

They offer trainings and language courses with a competitive benefit package in a modern office with easy-to-reach location.

If you join the company, you may have the following responsibilities:

  • Manage the complex relationship between supplier, customer and sales manager, be the primary point of contact for customers
  • Check that the order value maintains the customer within authorized credit limits and policies. Ensure violations are progressed with Sales/Credit Management to a satisfactory conclusion and keep the customer advised as requested.
  • Advise prices derived from the contract and advise an optimum delivery point as appropriate
  • Build up knowledge and competencies in the shipping industry. Help train the customer
  • Provide regular feedback on technical and commercial issues raised by customers to the account manager and other CS staff
  • Focus on handling customer complaints


  • Fluency in English and Portuguese
  • Minimum 1 years of customer service, telephone experience
  • Experience using SAP and/or Siebel and MS Office application
  • Senior stakeholder management skills
  • Strong understanding of end to end order to cash process included