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Partnerünk a Jooble.

2020.11.26. 14:26:39 - Marketing, Média, PR - Budapest

Online Customer Review Manager (French)

Our partner serves businesses of all sizes in over 170 countries. In its Competence Center in Budapest, they are looking for an experienced Customer Review Manager who will help design, implement and improve a new global business process to respond to online customer reviews. 

Main responsibilities:
  • Product review management from sites and  create monthly summaries of response activity.
  • Creation of customized / personalized responses that effectively resolve or mitigate issues and help inform both the targeted customer as well as potential customers in both online reviews and in Q&A sections for targeted models. 
  • Help develop and maintain a system of response prioritization across targeted product platforms / segments.
  • Working with a variety of internal subject matter experts to develop internal best practices.
  • As a global process owner this person will also be asked to help train others.

Required skills:
  • Degree level
  • 3-5 years experience in Online Marketing, Product Marketing, Digital Marketing etc. 
  • Excellent FRENCH language skills and fluent ENGLISH is a must
  • Strong communication skills in both written and oral
  • Empathy and motivation
  • A detail oriented  self-starter with a high level of business acumen 

What our partner can offer to you:
  • Easy-to-reach location
  • Modern office
  • Trainings
  • Competitive benefit package