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Partnerünk a Jooble.

LifeScience Project French Speaking

Our partner company and its employees have since 2008 not only delivered multilingual services but also helped clients with multi-service needs be efficient, compliant, and be digital.
How? They have a highly skilled workforce with a good mix of senior professionals and millennials. They offer you the scale and the level of support you need in the languages your business needs it in. Their services extend across all industries. They continuously improve your business to ensure you are adapting to the new ways of working.

Main responsibilities:
• Route information/safety reports to appropriate Department viz. Medical inquiry (MI), Product complaint (PC), Other inquiry (OI) 
• Monitoring mailbox, triage for patient safety reports, and emails. 
• Maintaining and archival of emails/source documents and updating SharePoint/folder. 
• Handling the source document and entering data in the client tracking system as per triage criteria. Acknowledge receipt of information as defined by the client. 
• Obtain consent from a reporter for a follow-up report. 
• Assess cases for missing information and initiate Follow up Query Letter using.
• Check Case Validity as defined by the client. 
• Perform initial checks, search database to prevent duplicate entries. 
• Ensure that upfront clarification is requested in case of data discrepancy in the source document. 
• Enter safety information in the client system and evaluating the safety information for case seriousness and potential upgrade and a downgrade for seriousness in follow-up cases, evaluate dechallenge-rechallenge. 
• Patient Support Program – Source Data Verification; obtain reports from the vendor and reconcile data with the client application. 
• Available after-hours to support the project for operational coverage. 
• Translation & Back Translation of patient safety reports within the client SLA. 

Required skills:
• You are a graduate in Life Sciences (you need to hold a Bachelors or Masters degree in Life Science) 
• Both English combined with French language knowledge is a must-have (written and oral) 

What our partner can offer to you:
  • A chance to be part of a rapidly expanding organization
  • Easy to access location and modern office building, fancy office environment in Budapest
  • Competitive salary and cafeteria benefits; sports allowance, medical benefits, All You Can Move SportPass (at a discounted price)
  • Annual bonus for top performers and annual salary review
  • Training and continuous learning and certification opportunities
  • Multilingual environment, native colleagues (50% of the team is a native speaker of their support language)
  • Reimbursable language courses
  • Team events and Company events (cool and youthful parties with team games, etc.)
  • High-value awards and recognitions, annual bonus for top performers, and annual salary review