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Partnerünk a Jooble.

Junior Customer Experience Executive - Danish speaking

On behalf of our stable and popular multinational partner, we are looking for a Danish-speaking Junior Customer Experience Executive! 


Main responsibilities:
  • Proactive out of stock management
  • Involve the Customer in the decision by offering alternatives
  • Proactive cash collection
  • Manage credit risk (monitor payment behavior of customers and propose credit limit changes, make suggestions on order release)
  • Manage phone orders and Customer initiated order amendments in SAP
  • Manage customer ledger (reason code and text up-to-date information on overdue invoices, rejected and unidentified deductions)


Required skills:
  • English and Danish knowledge
  • Good interpersonal and communication skills
  • Good problem solving and analytical skills


Advantages:
  • Customer Service experience (or related areas) is an advantage but not a must


What our partner can offer to you:
  • International environment
  • Wide variety of thematic events, after-work activities organized by employee communities
  • Product Allowance 
  • Gym
  • Rooftop bar
  • You can work also part-time