- Administration, Assistance, Office Work
- Bank, Insurance, Brokering
- Corporate Leadership, Management
- Healthcare, Pharmaceutical Industry
- Building Industry, Real Estate
- Sales, Trade
- Manual Work, Unskilled Work, Trained Work
- Manufacturing, Production
- HR, Human Relations
- IT Development
- IT Operation, Telecommunication
- Law, Legal Advisory
- Public Administration
- Marketing, Media, PR
- Environment, Agriculture
- Education, Research, Science
- Finance, Accounting
- Skilled Labour
- Transportation, Procurement, Logistics
- Client Services, Customer Services
- Business Supporting Centres
- Catering, Hotel, Tourism
In partnership with Jooble.
Italian-speaking IT Support Analyst
On behalf of our multinational partner, we are looking for Italian- and English-speaking colleagues who would support the clients in IT-related manners.
During the selection process, safety is first: interviews will be held online as well as the onboarding procedure. The team works 100% from home because of the pandemic situation.
· Assisting the Italian enterprise costumers in technical, IT-related issues via phone and email,
· Supporting Voice and Data technology devices produced by Avaya and Cisco,
· Coordinating the resolution end-to-end between customer, supplier and resolver teams,
· Being involved in managing contractual obligations with suppliers.
· You are fluent in Italian AND in English, both verbal and written.
· You have excellent communication skills and a costumer-focused mindset,
· You are a fresh-graduate OR you have 1-2 years SDA/CSR experience,
· Should you have experience in ITIL and Cisco troubleshooting in an advantage.
What our partner can offer to you:
· competitive salary
· flexible working time
· cafeteria, All You Can Move card
· laptop, cellphone