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Partnerünk a Jooble.

IT OPERATIONS SPECIALIST

Our partner has a long history of research and development focused on IT hardware and software solutions. It serves businesses of all sizes in over 170 countries. Its Competence Center in Budapest provides high added-value services primarily in the fields of finance, supply chain, marketing, customer support, after sales, sales tracking and environment/operational excellence to the European, Middle Eastern and North African entities. Currently they are looking to recruit an IT Operations Specialist.

Responsibilities:

  • Working with partners, leads and managers
  • Managing partnership performance
  • Developing and maintaining internal and external relationships
  • Monitoring service quality and preventing quality degradations
  • Updating processes to ensure an agreed level of quality of service
  • Supporting incident management and change management
  • Managing projects
  • Ensuring IT specifications are respected

Requirements:

  • 5+ years’ experience in IT Operations area
  • 2+ years’ experience in vendor management
  • Fluent English is a must
  • MS Office knowledge
  • Certification of ITIL Foundation
  • Project management skills
  • Excellent oral and written communication skills and ability to build effective working relationships
  • Outstanding time management and organizational skills