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Partnerünk a Jooble.

Customer Service Representative - Swedish speaking

Our partner is a global leader in the growing life science research and clinical diagnostics markets. 


Main responsibilities:
  • Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting
  • Deal with customer calls and complaints effectively and professionally as per the service level agreement
  • Ensure case and call logging to a high-quality standard with regular updates on cases until a successful conclusion
  • Work collaboratively with Sales, Finance, and other relevant internal stakeholders


Required skills:
  • Fluency in English and Swedish 
  • Customer-focused attitude


Advantages:
  • 1-3 years experience in any customer service/supply chain/logistics related position


What our partner can offer to you:
  • A collaborative community where your professional goals and work are supported by a diverse team
  • Development opportunities: wide range of training & learning opportunities, long-term career opportunities, lateral and vertical career moves
  • Competitive salary and cafeteria
  • Annual bonus in March
  • Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
  • Life and accident insurance
  • Marriage and childbirth allowance
  • School start allowance
  • Loyalty award
  • Employee Referral Program with a remarkable referral bonus