Pozíció kategóriák

Partnerünk a Jooble.

2020.03.25. 09:45:59 - Üzleti támogató központok - Budapest

Application Support Specialist

Our client is one of the world's leading IT professional services companies, transforming clients' business, operating and technology models for the digital era. They are an outstanding participant of the Hungarian Shared Service Center market since 2008 providing multilingual IT services.

Main responsibilities:
  • Handle e-mails and take end-user calls when required
  • Ticket creation/categorization/prioritization/resolution/closure
  • Ticket escalation
  • Request fulfilment
  • Application and event monitoring
  • User access and permission management
  • Site administration
  • Database clean-up activities
  • Technical troubleshoot
  • Participation in client calls, consulting

Required skills:
  • Excellent written and verbal communication skills in English
  • 1+ year of work experience in L1 Technical Support role
  • Advanced Excel knowledge
  • Monotony endurance
  • Good task and time management skills

What our partner can offer to you:
  • Annual bonus system
  • Cafeteria package, All You can Move Sportpass, free medical services
  • In-house trainings
  • Language courses
  • Free coffee/tea + fruit days
  • In-house yoga
  • Office massage
  • Fancy office environment, easy to access location
  • Multilingual environment