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Partnerünk a Jooble.

Customer Service Representative - French-speaking

On behalf of our multinational partner, we are looking for a Customer Service Representative - French-speaking! If you have finished your study or you have some experience in customer support and you speak French & English fluently and often - do not hesitate to apply!

Main responsibilities:
  • Ensure these steps: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling 
  • Deal with customer calls and complaints effectively and professionally as per the service level agreement
  • Ensure case and call logging to a high-quality standard with regular updates on cases until successful conclusion
  • Work collaboratively with Sales, Finance and other relevant internal stakeholders

Required skills:
  • Excellent communication skills in English AND French language knowledge
  • Customer services experience (IT Support, Customer Service, Assistant, Back Office Associate)
  • Good MS Office skills 
  • Accurate and fast data entry skills
  • Excellent telephone manner
  • Excellent organization skills

What our partner can offer to you:
  • A dynamic environment where your innovative ideas are always welcome
  • A collaborative community
  • Development opportunities
  • Lateral and vertical career moves
  • Competitive salary and cafeteria
  • Development opportunities